Bonus terms: how to read them

Bonus terms are usually split into general terms, which apply to every promotion, and specific terms for each offer. Together they can run to dozens of clauses. Most disputes about bonuses come from a handful of them. This page lists those clauses in the order worth reading, explains what each means in practice and connects them to the way games behave. It does not quote Nine's current terms, because they change; open the terms in the casino and use this as a map.

1. Eligibility

Who can claim: new or existing players, specific countries or currencies, one offer per person, household or device. If you are not eligible, a bonus credited by mistake can be removed later along with its winnings.

2. Qualifying deposit

The minimum deposit and the payment methods that qualify. Some e-wallets or prepaid methods may be excluded from qualifying for bonuses. The set of methods and limits depend on the account — check the cashier.

3. Wagering and contribution

The multiplier, its base and the contribution table by game type. The wagering guide walks through the calculation.

4. Excluded games

A list of games or categories that do not count or may not be played with bonus funds. It often includes jackpot slots, certain high-RTP versions and sometimes entire studios. Playing an excluded game with bonus money is a common reason for removed winnings, so check the list against the game you plan to open.

5. Maximum bet

The highest stake per round while the bonus is active. For slots with a bonus buy, the cost of a purchase is usually treated as the stake for that round; if it exceeds the cap, the purchase itself breaks the rule. Some games also have a «double up» or gamble feature after a win, which may be forbidden during wagering.

6. Winnings caps

A maximum amount that can be converted from bonus to real money, common with no deposit offers and free spins. In a slot with a high maximum win, a large feature result may be cut to the cap.

7. Expiry

Deadlines for claiming, for using spins and for completing wagering. Days are often counted from the moment of crediting, not from the start of play.

8. Irregular play and bonus abuse

Clauses that let the operator cancel bonuses for patterns it considers abusive: multiple accounts, hedging bets on opposite outcomes, switching stakes sharply after a win, or saving bonus features in some games for later. The wording is broad, so the safest approach is steady play within the maximum bet on eligible games.

9. Cancellation

How to cancel a bonus and what you lose — usually bonus funds and the winnings tied to them.

A note on game data

The terms tell you how your play is counted; the info panel tells you what the game does. Read both. The RTP version shown in the game applies to bonus play just as to normal play.

See also

Frequently asked questions

Which bonus clause causes most disputes?
The maximum bet and the excluded games list, followed by expiry. Read them before the first spin.
Does a bonus buy count as a stake?
Usually its cost is treated as the stake for that round, so it can break the maximum bet rule.
What is a winnings cap?
A limit on how much can be converted from bonus funds to real money, common with no deposit offers and free spins.
Can I cancel a bonus?
Usually yes, but you lose bonus funds and the winnings tied to them. The terms describe the process.

Other bonus guides

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