Bank transfer at Nine

A bank transfer moves money directly between your bank account and the casino's payment provider. It is often used for larger withdrawals and as a fallback when a card or wallet cannot receive payouts. Transfers are less immediate than cards, and the details you enter must be exact. This page explains both directions.

The set of methods and limits depend on the account — check the cashier.

Deposit by bank transfer

There are two common forms. With a classic transfer, the cashier shows the recipient's account details and a reference; you make the transfer in your bank app and the casino credits it when the money arrives and the reference matches. With an online banking redirect, you choose your bank in the cashier, log in on the bank's page and approve the payment, which usually confirms sooner. In both cases:

Withdrawal by bank transfer

  1. Choose bank transfer in the withdrawal section.
  2. Enter the account holder name exactly as registered at the bank, the account number or IBAN, and the bank code if required.
  3. Submit the request and keep the confirmation.

The request is first reviewed by the casino, which may ask for identity documents and a bank statement showing your name and account number. After approval, the transfer travels through the banking system. International transfers can pass through intermediary banks, each of which may deduct a charge; ask your bank how incoming international payments are handled.

Common reasons for delays

Transfers and the rhythm of play

Because a classic transfer takes time to arrive, it adds a natural pause between deciding to play and playing. Some players use that on purpose: they transfer a fixed weekly amount and play only with it. The pause also makes it easier to choose games deliberately. Use the waiting time to read the info panel of the slot you plan to play — the RTP version running at the casino, the feature rules, the bet range — rather than deciding on the spot.

Bonuses and bank transfers

A transfer deposit may qualify for a bonus only if the offer was selected before the transfer. Check the bonus terms.

Keep the paper trail

Save the bank's transfer confirmation for every deposit and the casino's confirmation for every withdrawal request. If a payment goes missing between the two systems, those two documents are what support and the bank need to trace it.

See also

Frequently asked questions

Why has my bank transfer deposit not appeared?
Classic transfers take time, and a missing or wrong reference can delay matching. Contact support with the transfer receipt.
Must the bank account be in my name?
Yes. Payments from or to third-party accounts are usually refused.
Can there be charges on an international transfer?
Intermediary banks may deduct charges. Ask your bank how incoming international payments are handled.
What documents might be requested before a payout?
Typically an identity document and a bank statement showing your name and account number.

Other payment methods

Go to the offer